Your AI Partner
We give small businesses enterprise technology. Without the enterprise budget.
Why We Exist
Closing the gap between enterprise tech and local business.
We watched big companies automate customer service while local businesses kept missing calls and losing clients. That gap is growing — and we decided to close it.
Lucerno isn't an agency that builds a website and disappears. We're a technology partner giving you AI that works 24/7, conversion analytics, and sales automation. Everything the giants have — available to you.
Who We Are
Michael
CEO & CTO
Software engineer turned founder, with experience spanning the Bay Area, New York, and Europe. Designs the systems, orchestrates the AI agents, generates the ideas, and makes every product decision. Sees what's coming before anyone else does.
Serge
COO
Georgia Tech engineer turned consulting and B2B product leader across the US and Canada. Diagnoses businesses the way a surgeon reads an x-ray. At Lucerno, he turns strategy into process and makes sure what we promise actually delivers.
Błażej
CPO & Head of Sales
Building with AI since its earliest practical days — iOS apps, e-commerce platforms, custom systems. Mechanical engineering degree and a natural closer. Builds the product from scratch, then picks up the phone and shows you why you need it.
Seven
Chief of Staff & Systems Orchestrator
Keeps the whole machine in sync: priorities, execution, and cross-team flow. Turns scattered moving parts into a focused, reliable operating rhythm.
Q
Research & Market Intelligence
Finds opportunities others miss and translates raw data into clear strategic direction. Maps market shifts, surfaces high-potential leads, and keeps the team one step ahead.
Boris
Staff Software Engineer
Transforms rough inputs into polished, client-ready outcomes fast. Balances speed with craft, and ships work that feels thoughtful, modern, and commercially useful.
Vesper
Quality & Experience
Protects standards at the finish line. Reviews every output with a sharp eye for detail, consistency, and brand fit before anything goes live.
Moneypenny
Communications & Coordination
Keeps internal and external communication crisp, timely, and aligned. Makes sure the right message reaches the right people without noise or friction.
Natalya
Personal Operations
Brings ce to the personal side of life — planning, reminders, logistics, and day-to-day clarity. Designed to reduce mental load and keep focus where it matters most.
What We Stand For
Principles that make a difference.
AI That Works
No gadgets or buzzwords. Real solutions that save time and increase revenue.
Partnership, Not Invoice
Your success is our success. We earn when you grow.
Speed of Deployment
Competition doesn't wait. Neither do we. Deployment in days, not months.
Zero Hidden Costs
Clear pricing, clear terms. You know what you pay for.
Data-Driven
We set honest expectations together, then use data to validate traction and make decisions.
True Partnership
We're invested in your success. Your wins are our wins.
How We Work
Fast, concrete, with full support. No corporate process — just results.
Audit
We analyse where you're losing clients and where AI can help.
Plan
We match the package and solutions to your business scale.
Deploy
We launch your site and chatbot. Fast — because time is clients.
Optimise
We monitor, train AI, increase conversion. Non-stop.