Customers Forget About Service
Oil change due? Brake inspection needed? If you don't remind them, they'll drive until something breaks — somewhere else.
Fill Your Service Bay Automatically
AI reminds customers when service is due and books appointments 24/7. More revenue, zero phone tag.
Common Challenges
Where Auto Shops Lose Revenue
Empty bays and missed service intervals cost you money every day.
Calls You Can't Answer
When you're under a car, phones go unanswered. That's business walking to whoever picks up.
Buried in Scheduling Calls
Same questions all day: What's available? How much for an oil change? Time spent on phones is time not spent on cars.
No Systematic Follow-Up
Customer came in once and never returned. Without proactive outreach, they're gone.
How Lucerno Helps Auto Shops
Our AI remembers every customer's service schedule, sends timely reminders, answers questions 24/7, and books appointments automatically — keeping your bays full without phone tag.
- Automated service reminders (oil, brakes, inspections) that bring customers back
- AI answers pricing and availability questions 24/7
- Online booking that fills gaps in your schedule
- Customer follow-up for repeat business
- No more interruptions — appointments appear in your calendar
What This Looks Like in Practice
It's Saturday evening. A customer's car is due for an oil change next week — your AI already sent them a reminder. They click the link, see available slots, and book for Tuesday morning. Meanwhile, another customer with a check engine light finds your site at 10 PM, gets their question answered, and books a diagnostic. Monday morning, your week is already filling up — without a single phone call.
Recommended for Auto Shops
Start with what you need. Upgrade only when it creates value.
Starter
Get online and bookable
- Professional website with service pricing
- AI chatbot for questions 24/7
- Online appointment booking
- Basic service reminders
Essential
Automate customer retention
- Everything in Starter
- Smart service interval reminders
- Customer follow-up sequences
- Hosting and ongoing optimisation
See What AI Can Do for Your Shop
Free assessment. We'll show you how much service revenue you're leaving on the table — and how to capture it.
Get Your Free AssessmentView all packages